Samsung Care+​

Unlimited Samsung
certified repairs

Keep your Samsung Galaxy as amazing as the day you got it with unlimited damage protection – and optional theft and loss cover.

Rest easy with Samsung Care+1

Samsung Care+

Worldwide cover for accidental damage, with unlimited repairs.2

Samsung Care+ with Theft & Loss

Everything in Samsung Care+ plus cover for theft and loss.

Here's what's covered

Accidental damage

Unlimited repairs2 for cracks, drops and spills.

Extended Warranty

Unlimited repairs2 for out of warranty breakdown.

Certified Repair

At authorised service centres using genuine parts.

Battery Replacement

At no extra charge if it’s under 80% capacity.3

Easy Repair Service

Walk-in4 or send in repair service.

At home or abroad

Worldwide repair service.4

Theft & Loss

Add extra cover - up to 2 claims a year if stolen or lost.5

Knox Guard security

To block a stolen or lost smartphone or tablet.

Select your device to check the price of cover

Learn more

Samsung Care+

Terms & Conditions Insurance Product Information Documentation

Samsung Care+ with Theft & Loss

Terms & Conditions Insurance Product Information Documentation

How to buy Samsung Care+

Buy online at samsung.com or in a Samsung Experience Store, with a choice of Monthly Plan or 2-Year Plan.

Buy with a Device

Add when you buy your device from Samsung

Buy now

Buy for your Device

Add within 60 days of device purchase

Already a Samsung Care+ member? Sign in to view your plan.

Check my Plan Plans bought before 19/01/26

Make a claim

You can file a claim online or by phone. Have your payment card ready to pay the claim excess fee6

Start a claim
  • Queries and claims
  • Call us on 0202 623 8217
  • Lines open 24/7 except public holidays

Policies bought before 19 Jan 2026

Start a claim
  • Call us on 0333 009 1717
  • Calls charged at standard rate
  • Lines open Mon-Fri 08:00-19:00, Sat 10:00-15:00

Accidental Damage (Policies purchased before 19 January 2026):

Terms & Conditions Insurance Product Information Documentation

Accidental Damage & Theft (Policies purchased before 19 January 2026):

Terms & Conditions Insurance Product Information Documentation
  1. Samsung Care+ is available within 60 days of device purchase. Theft and Loss requires activation of Knox Guard and is subject to limit of two claims per year. Battery replacement available only after expiry of Samsung manufacturer’s warranty.  Excess payable. Terms and conditions apply. Subject to eligibility. UK residents aged 18+. Three months free cover applied automatically to monthly plans.  From month 4 after the purchase of Samsung Care+, the monthly premium for your chosen device cover will be charged on or around the same date of the month as the cover start date. Samsung Care+ is brought to you by bolttech Insurance Services (UK) limited, which is authorised and regulated by the Financial Conduct Authority (FRN 832644). Claims are administered by bolttech Device Protection (Ireland) Limited registered in Ireland and underwritten by AmTrust Specialty Limited, authorised and regulated by the Prudential Regulation Authority and the Financial Conduct Authority (FRN 202189).

  2. Excludes repairs for cosmetic damage.

  3. Battery replacement subject to diagnostics testing confirming 79% or less battery capacity.

  4. Walk in repair subject to local availability.

  5. Theft and Loss cover is not available on laptops.

  6. Excess fee is shown at point of purchase and confirmed in your welcome email.